1. For any purchase of goods or services, you have 14 calendar days from delivery to withdraw from the contract. During this period, you may return your order without penalty and without giving any reason (you are responsible for the cost of returning the goods). Within 14 days of the return of your order, we will refund the full purchase price, using the same method of payment used by the consumer for the original transaction.

 

2. You are therefore responsible for return shipping costs. We will inform you of the exact cost of return shipment, or give you an estimate if it is impossible to predict the exact cost.

 

3. We may defer the refund until the goods are recovered or until the consumer has provided proof of shipment of the goods, whichever is earlier.

 

4. During the withdrawal period, we advise you to handle the goods and packaging with care, and not to unpack or use them, insofar as this is necessary to assess whether you wish to keep the goods. If you make use of your right of withdrawal, we ask you to return the goods together with all the accessories supplied and in their original condition and original packaging, in accordance with our instructions below.

 

5. You can return your parcel by post or courier.

 

6. To exercise your right of withdrawal during the period, please inform us of the return of the complete or incomplete order using the form on this page https://www.marielaurencestevigny.com/returns, using the document inside your delivered order or by sending an email to this address info@marielaurencestevigny.com.

 

The return address is

MLStudio SPRL

rue Arthur Diderich 11

1060 Brussels-Belgium